I have made a deposit but Stoic doesn't see it

Please be sure to always deposit in crypto! Stoic cannot detect deposits in fiat! Even if you converted them into crypto after the deposit has been made.

If you have made a deposit in fiat, to not mess up your trading, convert your deposit into USDT and send us a message into the in-app chat telling the deposit amount, we will do a recalculation, and fees will appear within the next few hours.

Stoic doesn't see any transfers between your Spot and Margin/Futures wallets!

If you connected Stoic to your main Binance account and made transfers between your primary and sub-account, Stoic will not be able to detect the deposit from the sub-account.

In that case, please send a message into the in-app chat, and we will do a recalculation, and fees will appear within the next few hours.

Stoic won't ask for fees if they are less than 30 USDT. It simply starts trading with small deposits automatically. Once you make enough deposits for more than 30 USDT fees in sum, Stoic will ask you to pay them!