How do I send fees?
You can send fees from any wallet or from your Binance account.
We accept fees in USDT only!
Transaction fees are not included in the amount of fees Stoic gives you.
Fees can be paid only via the TetherUS (USDT) token based on ERC20 standard based on the Ethereum network!
If you made your payment in several transfers (for example you paid 100 USDT and then 50 USDT for the 150 USDT fees), Stoic will not be able to accept your fees automatically!
Please send a message into the in-app chat and we will accept your fees manually. If you made your payment in ETH (or any crypto other than USDT) Stoic will not be able to accept them automatically! Please send a message into the in-app chat and we will accept your fees manually.
You should send us fees only, funds you want Stoic to manage should be in your Binance account you connect to Stoic.
It takes up to an hour for a transaction to be processed, if it's been more, check out this article.
Please keep in mind: the ETH address Stoic gives you was generated for you only and tied to your mail in our database, so there's no way for your payment to get lost!
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