Stoic AI
  • Introduction
  • What's inside?
  • Team
  • Official links
  • Announcements
    • CND DAO & tokenomics evolution. CND becomes deflationary
    • CND connects with Stoic. Finally.
    • Hybrid Intelligence Development Vision 2022-2023
    • NEW! We're launching Market Neutral Strategy
  • Stoic
    • Strategy
      • How Stoic Selects Assets for The Portfolio
      • How Stoic Executes Trades to Rebalance Portfolio
      • How Stoic Works in a Bearish Market
        • How to set Stoic’s hedge?
      • How Stoic Manages Risks
      • How Stoic Compares to Bitcoin and Equal-Weighted Crypto Portfolio
    • How to Create a Binance Account
      • How to Buy Crypto on Binance
        • How to buy crypto with Credit/Debit Card
        • Deposit funds into your Fiat and Spot wallet
    • Fees
      • How do I send fees?
      • How do I send fees from Binance?
    • How to Connect Stoic
      • How to create an API-key?
      • How to add trusted IP addresses for the API key?
      • How to activate the sub-account feature on Binance?
  • Referral Program
    • How to Join Stoic Referral Program
    • How to Refer Friends
  • Stoic Platinum
    • How to get a private access
  • Support
    • Make sure your auto savings are turned off!
    • FAQ
      • How to install Stoic on Huawei devices
      • My trading suddenly stopped
      • My payment is not accepted. It's been an hour!
      • I can't scan my API-keys
      • It's been 24 hours and my trading has not started
      • Stoic asks for extra fees
      • I have made a deposit but Stoic doesn't see it
      • Support doesn't answer
      • My charts are weird/not showing
      • Stoic shows a different balance comparing to Binance
      • I got an error message
      • Can't sign in to the Stoic Account
      • Stoic didn't see my withdrawal
      • I didn't receive a login letter
      • My login link doesn't work
      • How are returns calculated if I add or withdraw funds?
      • My returns are wrong
      • I need a list of all transactions for tax purposes. How can I get it?
      • What is portfolio hedging?
      • STOIC USER AGREEMENT
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  2. FAQ

It's been 24 hours and my trading has not started

PreviousI can't scan my API-keysNextStoic asks for extra fees

Last updated 3 years ago

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If you paid first and then connected your keys, trading starts within 24 hours after keys are connected and not from the payment.

If you connected keys first and paid afterward, trading starts within 24 hours after the payment.

If your payment is not accepted in the app even though you've made the transfer, trading will not start. See to sort out the low fees issue.

After your fees are accepted, trading will start within the next 24 hours!

Stoic makes trades once a day in a specific interval; trading happens once you hit this daily interval. You will receive a push and see your portfolio instead of the DEMO one!

If it's been more than 24 hours, please give us 12 hours just in case we need more time for your onboarding, but if nothing happens after that, do this:

Check your Binance account; you can always see your trading activity there. If the trades have already started in Binance, Stoic should form a portfolio in an hour, and the DEMO thing will go away.

If you don't see trading activity in Binance 36 hours after setting up, please send a message into the in-app chat, and we will sort everything out and provide an explanation!

If there are activities in Binance, but Stoic's still showcasing you the DEMO, please send a message into the in-app chat, and we will swiftly fix this issue for you!

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